Preservation Prep Instructions
Please keep your flowers cool and in water before and after your event to ensure the best preservation process. Keeping them in water in a fridge or cold basement overnight is ideal. Do not let flowers touch the inside wall of a fridge. Do not freeze the flowers. Do not toss/throw bouquets or lay on its side. Try not to touch the flowers as much as possible, especially white roses and orchids.
Preservation Disclaimer
Forever Flowers of WNY is not responsible for damage shown on flowers due to previous use, but we will do our best to hide any damage to petals or stems. Some flower colors may dry differently than when alive, especially whites to yellow/cream/brown, reds to dark red, and gray-colored greenery to turn green. Flowers may shrink slightly due to the natural process of water loss. Bouquets are disassembled for drying with stems cut and re-assembled depending on the mount desired. Flowers received by Forever Flowers of WNY will be used for your custom pieces and remaining flowers, if any, will not be returned.
The following flowers are best recommended for drying: Roses, Spray Roses. Carnations, Baby’s Breath, Hydrangeas, Eucalyptus, Dahlia, Sunflower, Lavender, Columbine, Stock, Larkspur, Zinnias, Amaranthus, Poppy, Anemone, Sweet Pea, Alstromeria, Scabiosa, Wax Flower, Butterfly Bush, Clover, Cosmos, Snapdragon, Daffodill, Delphinium, Freesia, Pansy, Marigold, Nigella, Daisy, Phlox, Dianthus, Queen Anne’s Lace, Yarrow, Gerbera Daisy, Straw Flower, Hellebore, Celosia, Ranunculus, Peonies & colored Orchids. We are currently working to expand this list. Berries/Hypericum, waxy greens, and succulents do not dry well, but can be replaced by faux replacements provided by you or omitted. We no longer preserve white Orchids, Lillies, Calla Lillies, white Lisianthus, Tulips, Mums/Chrysanthemums, or white Roses. If you want white roses preserved, we can make an exception but you agree that white roses will show a color change and damage, no matter how careful you are.
We ask that you provide more flowers to preserve than is required for your custom mount. This is so we can choose the best flowers that dried. Some flowers show their previous damage after drying, and some lose petals due to the duration of being cut/out of water. Every flower preserved does not come out perfect. We do dispose of flowers that show signs of damage. Past results cannot guarantee future outcomes.
Resin Disclaimer
Resin products are one-of-a-kind. Over time, all resin is prone to yellowing. This will accelerate when the resin is exposed to UV light like sunlight for prolonged periods of time. We do use premium resin to prevent this but cannot guarantee the condition of the piece once delivered. The resin can dent when dropped or dinged. Resin should be cleaned with mild soap, soft cloths, and water only. Alcohol will cause damage to resin as it is used to break down/remove the resin. Keep away from heat sources.
Bubbles are a common product of resin creations. Our best effort will be made to minimize the number of bubbles. Some flowers will “bruise” or become translucent when exposed to resin due to previous damage. This is not noticeable until the flower is in the resin. We will do our best to prevent this, but nature tends to happen without control. Since resin is a chemical reaction, it may be possible that a clear “swirl” may show in the resin. We do our best to make sure this doesn’t happen.
Additional items may be placed in the resin but the client understands that the item will be preserved forever in the resin. Flowers that have been sprayed with color/dyed may have some color leaking into the resin as colored swirls.
Order Completion
You will be contacted by email when your order is complete. You will receive a photo of your order in this email, any remaining payment due, and directions on how to receive your order. If you do not respond to and/or pick up your order by 45 days after this contact email is sent, your order will be surrendered to Forever Flowers of Western New York. If you are using a custom wedding email address, please give us a different address or be sure to check this email in the months after your date to ensure you receive this email.
Once the order is delivered (by hand or by shipping) to the Client or a person trusted by the Client, the Business is no longer responsible for the condition of the piece(s). The client must return the piece immediately upon delivery if they are not satisfied with the custom piece or ask for repairs to be made at that time. There are no refunds after the order has been delivered. The Business is not responsible for damage to orders in shipping transit.
Terms and Conditions
Agreement between User and https://foreverflowerswny.com
Welcome to https://foreverflowerswny.com. The https://foreverflowerswny.com website (the “Site”) is comprised of various web pages operated by Forever Flowers of Western New York (“Forever Flowers of WNY”). https://foreverflowerswny.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://foreverflowerswny.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://foreverflowerswny.com is an E-Commerce Site.
The purpose of the website is to promote the products offered and to provide the ability to contact to ask questions and book future services.
Privacy
Your use of https://foreverflowerswny.com is subject to Forever Flowers of WNY’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting https://foreverflowerswny.com or sending emails to Forever Flowers of WNY constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Forever Flowers of WNY does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://foreverflowerswny.com only with permission of a parent or guardian.
Cancellation/Refund Policy
You may cancel for a full refund at any time until 30 days before the agreed flower exchange date and/or booking date. There will be no refunds within 30 days of the flower exchange date or after the flowers are in posession of Forever Flowers of WNY. Orders not picked up after 45 days of the email about order completion being sent will result in the order being forfeitted to Forever Flowers of WNY and the deposit will not be returned. There are no refunds after an order has been delivered or shipped. Forever FLowes of WNY is not responsible for damage during shipping. Please contact sara.wells@foreverflowerswny.com with any questions.
Links to Third Party Sites/Third Party Services
https://foreverflowerswny.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Forever Flowers of WNY and Forever Flowers of WNY is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Forever Flowers of WNY is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Forever Flowers of WNY of the site or any association with its operators.
Certain services made available via https://foreverflowerswny.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://foreverflowerswny.com domain, you hereby acknowledge and consent that Forever Flowers of WNY may share such information and data with any third party with whom Forever Flowers of WNY has a contractual relationship to provide the requested product, service or functionality on behalf of https://foreverflowerswny.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use https://foreverflowerswny.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Forever Flowers of WNY that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Forever Flowers of WNY or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Forever Flowers of WNY content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Forever Flowers of WNY and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Forever Flowers of WNY or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by Forever Flowers of WNY from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Forever Flowers of WNY Content accessed through https://foreverflowerswny.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Forever Flowers of WNY, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Forever Flowers of WNY reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Forever Flowers of WNY in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Forever Flowers of WNY agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FOREVER FLOWERS OF WESTERN NEW YORK AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
FOREVER FLOWERS OF WESTERN NEW YORK AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. FOREVER FLOWERS OF WESTERN NEW YORK AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FOREVER FLOWERS OF WESTERN NEW YORK AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FOREVER FLOWERS OF WESTERN NEW YORK OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Forever Flowers of WNY reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Forever Flowers of WNY as a result of this agreement or use of the Site. Forever Flowers of WNY’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Forever Flowers of WNY’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Forever Flowers of WNY with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Forever Flowers of WNY with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Forever Flowers of WNY with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Forever Flowers of WNY reserves the right, in its sole discretion, to change the Terms under which https://foreverflowerswny.com is offered. The most current version of the Terms will supersede all previous versions. Forever Flowers of WNY encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Forever Flowers of WNY welcomes your questions or comments regarding the Terms:
SC WELLS ENTERPRISE, LLC.
Forever Flowers of Western New York
Email Address: sara.wells@foreverflowerswny.com
Telephone number: 7167836491
Effective as of July 29th, 2024
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to https://foreverflowerswny.com, and Forever Flowers of Western New York and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Forever Flowers of Western New York include https://foreverflowerswny.com and Forever Flowers of Western New York. The Forever Flowers of Western New York website is a booking and informational site. By using the Forever Flowers of Western New York website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Forever Flowers of Western New York may collect personally identifiable information, such as your:
– First and Last Name
– E-mail Address
– Phone Number
– Location (city or venue)
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Forever Flowers of Western New York collects and uses your personal information to operate and deliver the services you have requested.
Forever Flowers of Western New York may also use your personally identifiable information to inform you of other products or services available from Forever Flowers of Western New York and its affiliates.
Sharing Information with Third Parties
Forever Flowers of Western New York does not sell, rent or lease its customer lists to third parties.
Forever Flowers of Western New York may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Forever Flowers of Western New York , and they are required to maintain the confidentiality of your information.
Forever Flowers of Western New York may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Forever Flowers of Western New York or the site; (b) protect and defend the rights or property of Forever Flowers of Western New York ; and/or (c) act under exigent circumstances to protect the personal safety of users of Forever Flowers of Western New York , or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Forever Flowers of Western New York through the webservice provider. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Forever Flowers of Western New York website.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Forever Flowers of Western New York does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Forever Flowers of Western New York may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Forever Flowers of Western New York , you may opt out of such communications by replying back to unsubscribe.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Forever Flowers of Western New York reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Forever Flowers of Western New York welcomes your questions or comments regarding this Statement of Privacy. If you believe that Forever Flowers of WNY has not adhered to this Statement, please contact Forever Flowers of WNY at:
SC WELLS ENTERPRISE, LLC.
Forever Flowers of Western New York
Email Address: sara.wells@foreverflowerswny.com
Telephone number: 7167836491
Effective as of July 29th, 2024